Customer Support

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Contact Us

Locate Us

E-2052, Third Floor, Sector 67, Gurugram 122102

Call Us

9810-547-549

WhatsApp Us

9818-214-858

Ordering & Payment

How can I place an order?

You can place an order on our website [yourwebsite.com] by selecting your desired products, adding them to the cart, and proceeding to checkout.

What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, RuPay)
  • UPI (Google Pay, PhonePe, Paytm)
  • Net Banking
Can I modify or cancel my order after placing it?

Orders can only be modified or canceled within 1 hour of placement. Once the order is processed, changes cannot be made. Please contact us at [your email] immediately for any modifications.

Shipping & Delivery

How long does delivery take?

Orders are usually processed within 1-2 business days, and delivery takes 4-7 business days depending on your location. Delays may occur due to unforeseen circumstances.

Do you offer international shipping?

Currently, we only ship within India. We are working on expanding to international locations soon!

How can I track my order?

Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your order on our website using the Track Order section.

Returns & Refunds

What is your return policy?

We only accept returns for defective products. To be eligible for a return, you must:

  • Provide a clear unboxing video showing the defect.
  • Initiate the return request within 7 days of delivery.
How do I request a return?

To request a return, contact us at [your email] or WhatsApp [your number] with your order details and unboxing video.

When will I receive my refund?

Once we receive and inspect the returned product, the refund will be processed within [X] business days to your original payment method.

Product & Sizing

How do I know my size?

We provide a detailed size chart for each product. Please refer to the size guide before placing your order. If you need assistance, contact our support team.

Are the product colors exactly as shown in the pictures?

We strive to display accurate colors, but slight variations may occur due to screen resolutions and lighting.

Do you offer customizations?

Currently, we do not offer customizations, but we plan to introduce personalized designs in the future!

Customer Support & Policies

Do you have a physical store?

Currently, we operate as an online store only, but we may open physical stores in the future!

Do you offer discounts and promotions?

Yes! Subscribe to our newsletter and follow us on Instagram & Facebook to get updates on exclusive deals and discounts.