Returns & Exchanges
At Adashi Fashion 22, we take pride in delivering high-quality products. However, if you receive a defective product, we offer a return and refund option under the following conditions:
Eligibility for Returns
- We only accept returns for defective products.
- A clear unboxing video must be provided as proof. The video must start before opening the package and clearly show the defect.
- Returns must be requested within 7 days from the date of delivery.
Return Process
- Contact Us: Email us at [email protected] or WhatsApp +91 9818 214 858 with your order details and the unboxing video.
- Approval & Instructions: If your request is approved, we will provide return instructions.
- Return the Item: The item must be unused, in its original packaging, and sent back within the provided timeline.
- Inspection & Refund: Once we receive and inspect the product, we will process the refund within 7 business days to the original payment method.
Non-Returnable Items
- Products without an unboxing video.
- Products that show signs of use or damage caused after delivery.
- Sale items, customized products, and accessories.
For any queries regarding returns, please contact [email protected]